Terms & Conditions

Last Updated: 12 September 2025

1. Agreement to Terms

By accessing our website www.playin-cambodia.com or using our facilities, you agree to be bound by these Terms & Conditions and our Privacy Policy, which is incorporated by reference.

2. Services Description

PLAY IN Cambodia provides sports and esports facilities in Siem Reap, including padel courts, futsal pitches, esports gaming areas, and a shop and bar. All services are subject to availability and may require booking in advance.

3. User Accounts

  • You may need to create an account to access certain features of our services
  • You are responsible for maintaining the confidentiality of your account information
  • You are responsible for all activities that occur under your account
  • You must provide accurate and complete information when creating an account

4. Booking and Cancellation Policy

  • Bookings are confirmed upon payment
  • Cancellations must be made at least 24 hours in advance for a full refund
  • Cancellations made less than 24 hours in advance may not be eligible for a refund
  • We reserve the right to cancel bookings due to unforeseen circumstances with a full refund provided

5. Facility Use Rules

  • Users must adhere to posted safety guidelines and staff instructions
  • Appropriate attire and footwear must be worn for specific activities
  • No food or drinks are allowed in playing areas unless purchased from our bar
  • Equipment damage due to misuse will be charged to the responsible user
  • Minors must be supervised by a responsible adult

6. Intellectual Property

  • All content on our website is owned by PLAY IN Cambodia and protected by copyright laws
  • Our name, logo, and branding elements may not be used without written permission
  • Photos and videos taken at our facilities may be used by us for promotional purposes

7. User Conduct

You agree not to:

  • Engage in any illegal activities on our premises
  • Harass, threaten, or harm other users or staff
  • Damage, disable, or impair our facilities or equipment
  • Use our facilities for any commercial purposes without prior authorization

8. Disclaimer of Warranties

Our services are provided “as is” without warranties of any kind, either express or implied.

9. Limitation of Liability

To the maximum extent permitted by law, PLAY IN Cambodia shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

10. Indemnification

You agree to indemnify and hold harmless PLAY IN Cambodia from any claims, damages, or expenses arising from your violation of these Terms.

11. Governing Law

These Terms shall be governed by the laws of Cambodia. Any disputes shall be resolved in the courts of Siem Reap, Cambodia.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website.

13. Contact Information

If you have any questions about these Terms, don’t hesitate to get in touch with us at:

PLAY IN Cambodia
Tolaka Street
Krong Siem Reap
Cambodia

Email: contact@playinesport.com
Website: www.playin-cambodia.com